Program Details

  • Program Type: Internship
  • Location: South Africa
  • Starting Price: EUR 350.00
South Africa

Looking for an internship in South Africa ? Apply for an internship in the best hostel in Cape Town !

 
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The Internship

Our hostel is focusing on the young at heart traveler and business people. We need need competent people to assist with the process in order to improve and grow.

Responsible for the successful execution of the free activities and ensuring the guests a pleasant stay while being with us. You are one of the people to create and maintain a vibe and atmosphere in and outside the hostel, being their friend on a professional level.

  • Serve guests by greeting, welcoming, directing and announcing them appropriately

  • Answer questions and give suitable information by actively listening and comprehending visitor requests

  • Organise daily ‘free activities’ and motivate the guests to join them.

  • Ensure the guests a pleasant time by spreading the vibe, creating atmosphere and promote any upcoming events while around the backpackers.

  • Forward any complaints to Management and liaison between the guests and Management.

  • Encourage the guests to write a review on TripAdvisor about the hostel.

Core Values 

  • Must be entrepreneurial and a self-starter that thrives on achieving exceptional results

  • Must be independent in thinking

  • The ability to be a great leader and motivate a team

  • A can-do, guest-pleasing attitude

Required Skills

  • Planning and Organising

  • Persuading and Influencing, Ability to inspire

  • Training & Coaching Skills

  • Numerical & Verbal Reasoning

  • Communication skills (Written & verbal) in line with the communications procedure

  • People Management Skills

Job Knowledge

  • In-depth knowledge of Rooms Division (in-house training)

  • Understanding of Sales techniques

  • Knowledge and appreciation of Diverse Cultures

The Hostel

Accommodation

Our second floor rooms are classic budget hotel rooms with all the necessary amenities of a 3 star hotel in Cape Town: private bathroom, TV, safe and all linen

Our first floor comprises our Hostel or Backpackers in Cape Town, with shared rooms. This is note an average hostel : each bed is custom made (extra length) with high quality soft white hotel linen, a reading light and locking locker. Every shared room has a private bathroom. 

The Third floor houses our long term guests who are staying for longer than one month.

Restaurant & Bar

Our onsite restaurant offers guests a simple breakfast on the go and one of Cape Town’s finest coffees. For Lunch and dinner, our guests can grab a bite to eat at Yours Truly, Hudsons or Mitico – from Gourmet burgers to real italian pizzas, to hipster soul food – it’s all here on tap. And so is the craft beer – our in-house bar is open until 11:00 pm. Of course, we also have a self catering kitchen for cash-strapped globe-trotters to cook their own meals.

Social Responsibility

Our organisation supports Children’s Radio Foundation and Zip Zap Circus, by donating a portion of our profits to these organisations, which are involved in skills development of South African youth, through the medium of creative arts.

We also support Greenpop, an organisation that believes that greening and sustainable living can be fun, popular and accessible for all. Whilst many have coined the term “sustainability” to describe the way that businesses and individuals need to act now in order to preserve the future, Greenpop believes in inspiring a culture of “thrivability” – a more conscious and inclusive movement which embraces the energy and abundance that the earth can provide if it (and its people) are treated correctly.

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Testimonials

  • Oliver

    The work was fun, engaging and diverse, and never felt like a chore. The entertainment at the adjoined bar/ cafe was excellent and so was the access to computers and kitchen or braai areas. Ideas and opinions are always welcomed and so new and exciting events and activities are always occurring. I made so many great friends in my 10 weeks at the hotel and I will definitely be back again sometime soon. I can't recommend this enough. Thanks to the crew!

Part-time work in exchange for food and board.

Background

Work Experience

3 months customer service

Education

  • Matric (Essential) or A-level education or international equivalent

  • Fluent in written and spoken English (advanced level)

How to apply ?

Each applicant to send via email:

  • a Curriculum Vitae in English, no longer than 2 pages

  • Motivational Video not longer than 3 minutes including previous work experience and how this and other life experiences has shaped them to be the perfect candidate for the job and why

Our hostel in Cape Town was founded in 2013 by five entrepreneurs who have in common: We love to travel and have a strong spirit of adventure.  As young at heart as we are,  we have experience in the hotel industry, hostel and Backpacking in Cape Town and South Africa. Our hostel is a combination of all our passions – an “All Star Hotel”.

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