WHAT TO DO ON A GAP YEAR IN CANADA
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- CANADA
- Study Abroad
Learn the art of service excellence in the Customer Service capitals of the world : Toronto and Vancouver
Students will learn essential customer service skills for event coordinators, hospitality representatives, retail sales associates and food & beverage servers.
Build an attention-getting resumé! Enjoy rewarding customer service industry placements with leading companies. Experience the unique and sincere Canadian approach to service excellence.
Toronto and Vancouver have a rapidly growing economy, with incredible opportunities to work and do business. They are the most multicultural cities in the world and the entertainment and financial spots in Canada. Toronto is also the customer service capital of the world. Learn from the best!
Speakers from the executive levels of such highly-ranked companies as TD Bank, the Distillery Historic District, Mercedes-Benz and Porsche will share their wisdom. Learn the secrets of great customer service, from the best in the business!
You will analyse world-class companies and how customer service functions as a key business strategy. You will learn what makes companies such as Starbucks, Mercedes- Benz, Four Seasons and Amex so successful.
This totally unique learning opportunity is offered exclusively to the best and brightest students from all over the world. You will make lifelong connections with positive and highly-motivated people.
Canada offers an incredible environment for language learning: superior quality of life, endless opportunities and the best customer service in the world.
Students who are accepted to this program may qualify for a scholarship of up to $5000 towards tuition at the School of Customer Service.
Upon completion of the program, you will hold an accredited Canadian diploma from our International College.
Gabriela Jandova, une étudiante Tchèque, étudie pour devenir Responsable de Projets Evénementiels. Selon elle, sa formation à Toronto "ne peut pas s'apprendre dans les livres" ; elle a déjà le sentiment d'une "ouverture sur le futur"
It’s an amazing opportunity to learn about customer service in Canada. The relationships and attitudes are different in my culture and here there are many cultures, it’s important to be able to work with all of them.
J'ai toujours voulu me retrouver dans une classe internationale et je n'ai pas été déçue ! En quelques jours seulement on se fait des amis espagnols, brésiliens, mexicains, colombiens, israéliens, slovaques, russes et j'en passe. Des amis qui deviennent notre famille et qui font de cette aventure canadienne une année de rêve :) A travers les différentes unités du programme on partage nos expériences professionnelles et personnelles qui nous permettent d'apprendre non seulement la culture canadienne mais aussi celles de nos camarades. Rien de mieux que Toronto, où plus de 50% de la population est étrangère, pour vivre une expérience internationale. Venant de l'hôtellerie, il y a un certains nombre de choses que j'ai déjà vue en cours et en entreprise en France, mais cette fois ci, j’apprends à le faire en anglais et en m'adaptant au marché du travail canadien et nord-américain en général. Aussi, le programme nous permet de développer notre network pour ceux qui, comme moi, souhaitent développer leur carrière d'un point de vue international. Le fait que l'année soit partagée entre 6 mois de cours et 6 mois de stages est idéal. Merci pour m'avoir guidée dans les démarches pour arriver jusqu'ici !
Includes 24-weeks of practical work experience in Canada. Each term has 2 courses. All courses will include guest lectures by executives from leading companies.
Also available : 40 weeks and 26 weeks
Books (CA $100 / course)
Visa application : CA $500 including cost of visa
Accommodation. Single room in Homestay 3 meals/day or student residence : CA $225
The School of Customer Service is the first and only program of its kind in Canada. This is an unforgettable opportunity for you to master the language and the business culture.
EUR4,196.46 | ||
EUR4,605.20 | ||
EUR4,904.95 |
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